Mossberg: Slack beats email, but still needs to get better

Welcome to Mossberg, a weekly commentary and reviews column on The Verge and Re/code by veteran tech journalist Walt Mossberg, now an Executive Editor at The Verge and Editor at Large of Re/code.

Not long ago, discussions of the modern workplace were colored by complaints about the tyranny of email. Employees, especially in office jobs, felt compelled to constantly monitor their work email accounts, even at nights and on weekends. Giant email chains were used to clumsily discuss vital work issues. Workers got roped into things they didn’t need to care about via reply-all or company-wide emails.

Then along came Slack, a new approach to internal communications based on the idea of chat rooms. Slack spread through businesses like...

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via The Verge

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