They're here — or they're about to be. The wave of bots. We've been waiting for them for half a year now, and now that they've received an imprimatur from the biggest companies in tech we're starting to see them arrive.
Dror Oren, VP of Product for Kasisto, thinks its about time that the likes of Facebook, Microsoft, and Google caught up. His company has quietly been building the infrastructure (and getting funding) for bots for a couple of years. Today, it's unveiling a banking bot — so you can chat with it instead of dealing with the bank's website, app, or (heaven forbid) calling in to customer service.
Or at least, that's the idea. For Kasisto, the primary target market is actually the banks — so it's releasing two bots. But...
via The Verge
